Technology Support for Families
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Technology support
If you are a student with login issues or a district-issued computing device and you need technical support, please check first with your teacher.If students or families need help with district provided-technology they can complete the Distance Learning Technology Support Form or call 425-356-1207 and Technology Services will respond accordingly. Technology Services Service Desk (Help Desk) is staffed daily, Monday-Friday, 8 a.m. to 5 p.m.
If you are a district staff member with district-issued technology, please place a ticket in My Support in the staff portal for any technical support needs.
Do you need a laptop?
Please complete this online laptop request form. Your child's school will contact you with pick-up instructions within a few days.Do you need wifi?
There are many options for staff and families to add wifi at home, many with free or discounted rates for qualifying families or for a limited time. See the technology family resources page for options and how qualifying families can request a hotspot or other internet service support.Schoology help
Find help videos in several languages and instructions for students and families on the Schoology support webpage.