Technology Support for Students
Do you have technology access at home?
The first waves of laptop checkouts are complete for middle and high schools. Elementary school students who indicated they needed a laptop will be notified by April 7 with a time and instructions to check out a laptop.
If you are a student with login issues or a district-issued computing device and you need technical support, please check first with your teacher. If they are not able to resolve it, they can open a technology service center ticket for you.
If students or families need help with district provided-technology they can complete the Distance Learning Technology Support Form or call 425-356-1207 and Technology Services will respond accordingly. Technology Services Service Desk (Help Desk) is staffed daily, Monday-Friday, 8 a.m. to 5 p.m.
If you are a district staff member with district-issued technology, please place a ticket in My Support in the staff portal for any technical support needs.
While district staff are still trying to purchase wifi hotspots for student use, so is everyone else at this time. They are backordered and it is not yet known when the district will receive them. Here are some options for staff and families to add wifi at home, many with free or discounted rates for qualifying families or for a limited time. Note: We do not endorse the following programs or businesses, but believe they may offer helpful services for families.
- Comcast and Xfinity
- Reduced Rate Comcast and Xfinity Essentials
- Xfinity WiFi Hot Spots Open and Free
- Reduced Rate Frontier Lifeline
- Whidbey Tel
- Reduced Rate Whidbey Tel
- Verizon Wireless Covid-19 support
For students in Advanced Placement (AP) courses: CollegeBoard
Washington state is adding public wifi hotspots throughout the state. Several local libraries also have free wifi available from their parking lots. For complete information and a map of locations, visit www.driveinwifi.wa.gov. The map will be updated as more sites come online.