Goal 4: Organizational effectiveness

  • Decision making should be transparent, based on trusted and understandable data, and clearly documented. Continuous improvement will enable agile supports that evolve with changing needs within our community. This work involves engaging every part of our constituency in ways that result in stronger relationships around our shared priority: students.

    Outcome metrics

    • Increase overall service quality based on unique performance indicators for each department
    • Goal and strategy leads capture, analyze, and report progress regularly and share publicly at least once per year

Priority strategies

  • 4A: Increase operational efficiency across departments.

  • 4B: Build relationships by engaging with our communities through meaningful communication.